Terms and Conditions (T&C) of VibeVoice

Last updated: 2026-08-26

Preamble

VibeVoice is an AI-powered voice-to-text application by Florian Schneider that converts spoken language into edited text. The application is provided as a desktop application as well as via associated web and API services, and is offered for both private and business purposes.

The following Terms and Conditions apply to all contracts between:

Florian Schneider

c/o Online-Impressum.de #37276

Europaring 90

53757 Sankt Augustin

Germany

– hereinafter referred to as "Provider" –

and the users of the service – hereinafter referred to as "Customer".

In addition, our Privacy Policy applies, as well as the Data Processing Agreement (DPA) for business customers, published at vibevoice.net/dpa. Private customers will additionally receive a separate cancellation policy (Widerrufsbelehrung).

1. Definitions

1.1 "Authorized User" means any natural person to whom the Customer has granted access to use the service in accordance with these T&C.
1.2 "Usage Quota" means the volume of minutes or words available to the Customer for transcription depending on the selected plan. Unused quotas expire at the end of the billing period unless expressly stated otherwise.
1.3 "Confidential Information" means all information, documents, and files disclosed by one party to the other that are marked as confidential or are to be treated as confidential by their nature.
1.4 "Customer" means the natural or legal person specified as the customer in the respective order process (both consumers under Sec. 13 BGB and entrepreneurs under Sec. 14 BGB).
1.5 "Customer Data" means all data that the Customer or their Authorized Users enter, upload, or stream within the scope of using the service (including audio and video files as well as generated transcripts).
1.6 "Service" includes the provision of the VibeVoice application, website, APIs, and all related language processing and storage functions.

2. Scope of Application and Conclusion of Contract

2.1 The Provider's services are aimed at both entrepreneurs (Sec. 14 BGB) and consumers (Sec. 13 BGB). Where provisions only apply to one group, this is explicitly stated.
2.2 General terms and conditions of the Customer do not apply unless the Provider has expressly agreed to their validity in writing.
2.3 A contract for the free tier is concluded upon completion of the registration process. A contract for a paid subscription is concluded separately when the Customer completes the paid order process (Stripe Checkout); this is the point from which any withdrawal period runs.
2.4 Minimum age: Paid subscriptions may only be concluded by persons aged 18 or over with full legal capacity. Minors may conclude a paid subscription only with the prior consent of a parent or legal guardian. There is no minimum age for the free tier.
2.5 Right of withdrawal (consumers): Consumers have a statutory right of withdrawal; details are set out in the separate cancellation policy (Widerrufsbelehrung). For digital services, this right lapses where the consumer has expressly consented to immediate performance and acknowledged the resulting loss of the right of withdrawal (Sec. 356 (5) BGB). This consent is obtained separately during the order process.
2.6 The service description on the website does not constitute a legal guarantee (Garantie) unless explicitly designated as such.

3. Registration, User Account, and Security

3.1 The creation of a user account is required to use the service. The Customer undertakes to keep their account information current, accurate, and complete at all times.
3.2 Account Sharing Prohibition: Each user account is strictly intended for use by a single person or, in the case of team plans, for the assigned Authorized Users. The unauthorized sharing of access credentials is prohibited.
3.3 The Customer is responsible for the security of their access credentials and all activities occurring under their account. The Provider must be informed immediately in case of suspected misuse.
3.4 The Provider is entitled to temporarily or permanently suspend the Customer's access in the event of serious violations of these T&C or acute security risks (e.g., in accordance with the Digital Services Act / Notice-and-Action procedures).

4. Permitted Use and Obligations of the Customer

4.1 The Customer undertakes not to misuse the service for unlawful purposes. In particular, the following is prohibited:
Causing disruptions to the integrity, security, or availability of the service.
Circumventing security mechanisms or engaging in unauthorized scraping.

4.2 Consent Obligation (All-Party Consent): You expressly agree not to record non-public conversations or phone calls without the prior, informed, and unambiguous consent of all parties involved in the conversation. The secret recording of the non-publicly spoken word constitutes a criminal offense in Germany under Sec. 201 of the German Criminal Code (StGB).
4.3 Rights and Indemnification: You guarantee that you hold all necessary rights and consents before transmitting audio data to the service for processing. You fully indemnify VibeVoice against all third-party claims, damages, or legal actions resulting from secret, impermissible, or unlawful recordings.

5. Scope of Services, AI Transparency, and Availability

5.1 The service utilizes modern speech recognition models, which are General-Purpose AI within the meaning of the EU AI Act, for machine transcription. In accordance with Art. 50 of the EU AI Act, we point out that generated text transcripts are machine-generated and may contain systemic errors or inaccuracies.
5.2 Human Oversight: Transcripts always require independent verification by the Customer before being relied upon in legally binding, medical, or other high-risk contexts. Use is at the Customer's own risk.
5.3 The Provider endeavors to maintain high availability of the service but does not guarantee uninterrupted accessibility. Maintenance work will be announced in advance, provided there are no unforeseeable emergencies.

6. Intellectual Property, Purpose Limitation, and AI Training

6.1 VibeVoice, all logos, trademarks, and software components are legally protected. The Customer is granted a simple, non-transferable right of use limited to the duration of the contract.
6.2 The Customer retains full copyright and ownership rights to their uploaded content and the generated transcripts.
6.3 Strict Purpose Limitation (No AI Training): VibeVoice contractually guarantees that your uploaded audio content and generated transcripts will under no circumstances be used for the training, fine-tuning, or optimization of our own or third-party AI models. The Provider solely receives a technically necessary, transient pass-through license purely for the purpose of providing the service.

7. Prices, Payments, and Subscriptions

7.1 The current prices and plan structures are specified on the website.
7.2 Payment processing is handled by the external payment provider Stripe. All amounts are payable in advance.
7.3 Changes to the agreed price always require the Customer's express consent; silence does not constitute consent. The Provider will announce any intended price change via email at least six weeks before the intended effective date. If the Customer does not consent, the existing price continues to apply and the Provider may terminate the contract as of the intended effective date.

8. Warranty

8.1 The statutory warranty provisions apply to paid services.
8.2 The Provider does not warrant that the application will function flawlessly for a specific purpose envisioned by the Customer, particularly in cases of insufficient audio quality, heavy background noise, or unclear pronunciation.
8.3 For users of the free plan ("Free Plan"), the service is provided "as is" and without warranty, to the extent permitted by law.

9. Confidentiality

Both parties undertake to treat all confidential information obtained in connection with the contractual relationship (especially trade secrets and technical data) as strictly confidential and not to make it accessible to third parties. This obligation survives the termination of the contract.

10. Customer Data and Data Protection

10.1 The processing of personal data is carried out in accordance with our Privacy Policy.
10.2 If the Customer, acting as an entrepreneur, processes personal data of third parties, the Data Processing Agreement (DPA) under Art. 28 GDPR additionally applies. It is published at vibevoice.net/dpa and becomes part of the contract upon conclusion. The Provider supplies a signed copy on request.
10.3 The Customer may delete their account, including the associated server data, at any time via the application. Data export is provided on request in accordance with Sec. 12.3.

11. Limitation of Liability

11.1 The Provider is liable without limitation for intent, gross negligence, injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), and to the extent of explicitly assumed guarantees.
11.2 In cases of slight negligence, the Provider is only liable for the breach of essential contractual obligations (cardinal obligations). In this case, liability is limited to the typically foreseeable damage.
11.3 Any further liability of the Provider is excluded. In particular, no liability is assumed for damages resulting from the unverified use of incorrect transcription results.

12. Contract Duration, Termination, and Data Portability

12.1 The contract duration depends on the selected plan (monthly or annual billing) and automatically renews for the respective period unless terminated in due time.
12.2 The Customer may terminate the contract at any time to the end of the current billing period. Termination is possible via the app interface and, in addition, at any time via the publicly accessible cancellation page at https://vibevoice.net/cancel ("Cancel Subscription"), which does not require logging in (Sec. 312k BGB). Receipt of the termination will be confirmed immediately in text form.
12.3 Data Portability and Provider Switching: We do not impose technical lock-in mechanisms or switching fees. Upon request, we will provide you with the data stored with us in a standard format (e.g., JSON, CSV) free of charge (Art. 20 GDPR). Requests can be directed to [email protected].
12.4 As a micro-enterprise, we are exempt from the provider switching obligations under Chapter VI of Regulation (EU) 2023/2854 (Data Act) pursuant to Art. 31 of said regulation.

13. Amendments to these Terms

The Provider is entitled to amend these terms if there are valid reasons (e.g., changes in the law, technical advancements). Customers will be informed of this via email at least six weeks before the changes take effect. If the Customer does not object within this period, the changes are deemed approved. The notification will specifically point out the right to object and the legal consequences of remaining silent. If the Customer objects, the Provider may terminate the contract as of the intended effective date. This provision does not apply to changes to the agreed price or to the essential scope of the paid service; these always require the Customer's express consent.

14. Final Provisions

14.1 The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country in which they have their habitual residence (Art. 6 Rome I Regulation).
14.2 Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions shall not be affected.
14.3 Contact for legal inquiries: [email protected] / Support: [email protected].